CozyPal is committed to providing a safe, respectful, and secure social environment for users aged 40 and older. We maintain a zero-tolerance policy regarding any content or behavior that harms, exploits, or endangers children.
● Minimum Age: CozyPal is exclusively for users who are at least 40 years old.
● Verification: All users must confirm their birth date during registration.
● Access Restriction: Any user identified as being under the age of 18 will be permanently banned from the platform, and all their data will be deleted immediately to ensure a safe space for mature adults.
To prevent inappropriate content, including Child Sexual Abuse Material (CSAM), we employ a robust multi-layered moderation system:
● Algorithmic Screening: Our AI-driven tools scan all User-Generated Content (UGC), including text and images, in real-time to detect and block illegal or harmful material before it is visible to others.
● Human Review: A dedicated professional moderation team performs secondary reviews of flagged content to ensure the highest level of accuracy and safety.
We strictly prohibit any of the following behaviors involving minors:
● Any form of sexualization, inappropriate language, or predatory behavior directed toward or involving children.
● The creation, sharing, or promotion of content depicting child exploitation or abuse.
● Consequences: Violators will face immediate account termination without warning, and a permanent ban from our services. We may also preserve evidence for law enforcement purposes.
We provide accessible channels for users to report any safety concerns:
● Report Channels: Users can report suspicious profiles or messages directly via the "Report" button in any chat or profile interface.
● 24-Hour Commitment: Our specialized Safety Team reviews and takes action on all child safety-related reports within 24 hours.
● Law Enforcement Cooperation: CozyPal actively cooperates with global child protection organizations and law enforcement agencies (such as NCMEC) to report and prevent child exploitation.
● Transparency Reports: We are committed to maintaining transparency and may periodically publish data regarding our safety moderation efforts and enforcement actions.